Writing
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Note
Turning Things Off Is Part of Building
Technology organisations celebrate launches because new capability is visible. Decommissioning creates a quieter kind of value: less risk, less complexity and more freedom to change what comes next.
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The Boundaries Around What We Can Do Have Moved
The most interesting strategic question about AI may not be how much AI an organisation should use. It may be what has become possible now that some old constraints are moving.
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Don't Automate the Workaround
AI makes it increasingly easy to automate the work people already do. That makes it more important to understand why the work exists before making it faster.
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Performance Management Isn't a Favourite Rank Order
Poor performance should be addressed. But ranking everyone against everyone else is not the same thing as understanding who is performing poorly and why.
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When Do We Stop Measuring AI Adoption?
AI usage can be a useful signal while organisations build capability. It becomes a poor destination if the objective is simply to make the number go up.
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Building Is Getting Easier. Owning Still Matters.
AI is lowering the cost of building and experimenting with software. That makes the boundary between an experiment and an owned service more important, not less.
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Making Change Cheaper
AI may be changing more than the cost of doing the work. It may be changing the cost of trying something, learning that it is wrong and changing direction.